INFORMATION
ECO FIRST DIRECT is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We take the greatest care when collecting, storing and using your personal data in order to justify your confidence in ordering with us.
WHY WE COLLECT DATA
We use this data to manage and process your orders, provide you with up-to-date product, industry and company information (if applicable) and to optimise your ordering experience with us. ECO FIRST DIRECT uses cookies to allow you to login to your trade account, maintain a shopping cart and to purchase items in your shopping cart. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. Cookies sent to your computer from Emerald Planet only last while you’re browsing on our website. We do not store persistent cookies on your computer.
HOW WE COLLECT YOUR DATA
We collect data from you when:
a. You use any of our related services, such as subscribing to our email communications;
b. You browse our products and services or otherwise interact with our website;
c. You accept our cookies and other tracking technologies on your device;
d. You interact with our customer support team or other representatives, for example, via emails, telephone calls, letters, or face-to-face meetings;
e. You interact with us on our Social Media, such as liking our posts, commenting on our posts, private messaging us on our Social Media platforms;
f. Our third-party analytics and other service providers, business or commercial partners provide your data to us, which was collected and processed by them and disclosed to us pursuant to their separate privacy policies; or You voluntarily submit your data to us for any reason.
THE TYPES OF DATA WE COLLECT
When you open an Eco First Direct trade account, we may collect data from you. Examples of the types of data we may collect includes your name and contact details, and browsing data while viewing our website. Data may also include network and device data such as IP address and device or advertising identifiers and information we obtain using cookies or other tracking technologies.
